Slough Vets4Pets

Services

• •General veterinary care for cats, dogs and small mammals, including consultations, treatment plans and medication dispensing. Recent reviews mention puppy urgent care, kitten care, ongoing support for an older dog, and blood testing for an unwell rescue dog.
• •Diagnostics and monitoring on site, including biochemistry, haematology, electrolytes, blood pressure monitoring and ECG.
• •Imaging and procedures, including digital X-ray, ultrasound, dental X-ray, dentistry, anaesthesia and an operating theatre.
• •Inpatient and clinical support facilities, including an isolation unit, separate dog and cat wards, separate waiting areas for cats and dogs, and an oxygen chamber. One owner also praised frequent updates while their pet was being treated during the day.
• •Preventive and nurse-led services, including microchipping, nurse clinics, weight clinics, nutritional advice and pharmacy support.
• •Additional listed services, including herbal medicines, a Groom Room, and a veterinary nurse training facility.
• •Out-of-hours arrangements: when the practice is closed, owners can use a support line to speak to a qualified veterinary team, with Vets Now Staines handling out-of-hours care.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Review feedback on cost is mixed: some owners say treatment options, consent and costs were explained clearly, while complaints focus on insurance pre-authorisation not being accepted and requests for substantial up-front payment, including reports of over £250 for treatment and almost £1,000 after euthanasia.

People

• •Renee (René): repeatedly praised as a caring and highly regarded vet, with several owners highlighting her kindness and compassion.
• •Emma: a veterinary nurse thanked for excellent support during a recent visit.
• •Amy: praised for reassurance on the phone, clear explanations during an urgent puppy case, and strong reception management.
• •Alicia, Rebecca and Gemma: thanked for helping secure a prompt appointment and explaining next steps clearly.
• •Sarah: described as great with a kitten called Daisy.
• •The wider vet and nursing team: often described as friendly, supportive and professional, especially during difficult end-of-life care.

Reviews

Google rating: 4.4/5 from 375 reviews.

• •Many recent reviewers describe a kind, caring and friendly team, with long-term clients saying they have received consistently good service over several years.
• •Individual staff praise is a strong theme, especially for Renee, along with positive mentions for Emma and Amy.
• •Owners often highlight clear communication and support, including prompt help for urgent cases, regular updates during treatment, and sensitive handling of euthanasia.
• •Negative feedback is present but less common, mainly around reception manner, insurance pre-authorisation and up-front payment requirements, plus one serious complaint from an owner who later sought a second opinion elsewhere.