Medivet Langley

Medivet Langley is part of the Medivet group and offers routine and preventive care for cats and dogs, with on-site diagnostics including an in-house laboratory and X-rays. The practice is led by veterinary surgeon Shilpi Prasad and is listed as an ISFM Silver Standard Cat-Friendly Clinic. Recent feedback is mostly positive about caring staff, clear explanations and help with insurance claims, although a small number of reviewers raise concerns about quote transparency and clinical decision-making.

Services

• •Routine pet care: 15-minute consultations, vaccinations, parasite care, microchipping and neutering for cats and dogs.
• •Diagnostics and treatment support: in-house laboratory testing and X-rays are available on site; a pre-anaesthetic blood test is specifically mentioned in reviews.
• •Dental and nursing services: dentistry and nurse clinics are listed, alongside home visits.
• •Cat-friendly approach: the clinic holds ISFM Silver Standard Cat-Friendly Clinic status.
• •Practical support around ongoing care: reviews mention help with insurance claims and reference the Medivet Plan for health checks plus flea and worming cover.
• •Out-of-hours arrangements: emergency cover is provided by Medivet 24 Hour Watford, with phone assessments stated as free.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

• •Out-of-hours consultation: £130
• •Out-of-hours phone assessment: no charge
• •Reviews give a mixed picture on costs: some owners mention the Medivet Plan positively, while a small number report problems with quote clarity and refund handling.

People

• •Shilpi Prasad (Veterinary Surgeon, practice lead): named in multiple reviews. Recent comments include praise for being lovely and caring, while one reviewer strongly criticises her judgement.
• •Adam: mentioned in a complaint about a payment-related phone call.
• •Maria and Ruby: mentioned in a complaint about communication over a refund.

Reviews

Google reviews show 4.5 stars from 174 reviews.

• •Many recent reviewers describe the team as caring, friendly and professional, with calm handling of pets.
• •Positive comments mention clear explanations, a reassuring approach, and a comfortable experience for both cats and dogs.
• •Insurance claim support stands out in recent feedback, with one owner specifically praising the team for keeping paperwork organised.
• •A small number of strongly negative reviews raise concerns about quote accuracy, refund delays, and disagreement with treatment or euthanasia recommendations.