Clinic Not Accepting Clients from VetsCompared
Medivet Langley – Vets in Slough
Clinic Overview
Medivet Langley is part of the Medivet group in Slough and offers routine and preventive care for cats and dogs, with on-site diagnostics including an in-house laboratory and X-rays. The practice is led by veterinary surgeon Shilpi Prasad and is listed as an ISFM Silver Standard Cat-Friendly Clinic. Recent feedback is largely positive about caring staff, clear explanations and help with insurance claims, alongside a smaller number of complaints about quote accuracy, refunds and clinical decision-making.
Services
- •Routine and preventive care for cats and dogs: 15-minute consultations, vaccinations, parasite care, microchipping and neutering.
- •Diagnostics and treatment support: on-site in-house laboratory testing and X-rays, with reviews also mentioning blood work and pre-anaesthetic blood testing.
- •Dental and nursing services: dentistry, nurse clinics and home visits are listed.
- •Cat-friendly care: the clinic holds ISFM Silver Standard Cat-Friendly Clinic status.
- •Ongoing care support: reviews mention helpful handling of insurance claims, and some owners refer positively to the Medivet Plan for health checks plus flea and worming cover.
- •Out-of-hours arrangements: emergency cover is provided by Medivet 24 Hour Watford, with phone assessments stated as free.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services.
- •Out-of-hours consultation: £130
- •Out-of-hours phone assessment: no charge
Owner feedback on cost is mixed. Some recent reviewers say charges were explained clearly in advance with no hidden extras, while a smaller number describe problems with quote accuracy or refund handling.
People
- •Shilpi Prasad (Veterinary Surgeon, practice lead): named in the clinic information and praised in recent reviews as caring, patient and good at handling nervous pets.
- •Adam: mentioned in a complaint about a payment-related phone call.
- •Maria and Ruby: mentioned in a complaint about communication over a refund.
Reviews
Google reviews show 4.5 stars from 186 reviews.
- •Many recent reviewers describe the team as caring, friendly and professional, with a calm and reassuring manner.
- •Clear communication is a recurring strength, with owners saying procedures and treatment were explained well.
- •Recent positive reviews mention good handling of nervous pets, including a dog needing blood work, and helpful support with insurance claims.
- •A smaller number of negative reviews raise concerns about quote accuracy, refund delays and disagreement with some clinical recommendations.
