Emergency Vets in Slough

Penstone Veterinary Group, located in Slough, is recognized for its comprehensive veterinary services, including emergency care available 24/7 and a dedicated veterinary nurse training facility. The clinic holds a commendable 4.5-star rating from 51 reviews on Google Maps, indicating a generally favorable reputation. Most reviews highlight the clinic's professionalism and commitment to pet care. For instance, a long-term client, Rayhan Ezzaoui, praises the staff for their swift emergency response and exceptional care, recounting how the team saved his kitten's life on multiple occasions. Similarly, other clients like Terri Reid and Clare Farr appreciate the knowledgeable and efficient service, emphasizing the staff's dedication to ensuring pets' well-being without aggressive upselling of treatments. However, not all experiences have been positive. A concerning review from Harps Dhaliwal details a distressing experience involving inadequate post-surgical care for their dog, which eventually led to severe complications and additional medical expenses. This account raises questions about the clinic's consistency in providing attentive and competent care in all situations. Despite this isolated negative review, the majority of feedback underscores the clinic's reliability and expertise, making it a trusted choice for many pet owners in the Slough area. However, potential clients are advised to consider all reviews to make an informed decision, as individual experiences can vary. The clinic does not list transparent pricing details on its website, so it may be beneficial for potential clients to inquire directly for specific cost-related information.

Penstone Veterinary Group, located in Slough, is a well-regarded clinic offering emergency veterinary services with extended hours. The clinic has received a solid rating of 4.5 stars from 14 reviews on Google Maps, indicating a generally positive reception from clients, although the sample size is limited. The customer reviews reflect a range of experiences. Many clients, such as Vicky Morris and Paul Sanders, commend the clinic and highlight the expertise of a staff member named Kim, praised for her knowledge and compassionate care. This suggests that Kim plays a significant role in the clinic's operations and client satisfaction. Similarly, Anna Busse describes the staff as friendly and compassionate, reinforcing the clinic's positive reputation for customer service. However, not all feedback is positive. Vivien Okunbor's review points out issues with the clinic's administrative efficiency, specifically regarding prescription handling and communication. This suggests room for improvement in the clinic's internal processes and customer interaction. Despite these concerns, the clinic's pricing is noted as competitive, being cheaper than most alternatives, which could be appealing to cost-conscious pet owners. Overall, Penstone Veterinary Group seems to provide reliable and compassionate care, particularly through standout staff members like Kim. While there are areas for improvement, particularly in administrative communication, the clinic maintains a positive reputation among many long-term clients.

Penstone Veterinary Group, located in Slough, offers specialized veterinary services, including emergency care available 24/7 or during extended hours, which is a significant advantage for pet owners seeking immediate assistance. However, the clinic's overall rating on Google Maps stands at 3.7 stars, derived from a limited dataset of three reviews, indicating mixed customer experiences. In one positive review, Laura Jenkins praises the clinic for successfully spaying her two dogs, commending the staff's friendliness and their willingness to address her queries. Similarly, Paul expressed satisfaction with the service provided for his dog's spaying, awarding a five-star rating. Conversely, a starkly negative review by Stephen Cripps highlights a serious incident where a pet allegedly received incorrect medication, resulting in the animal's death. This review, which assigns a one-star rating, suggests a grave concern about the clinic's reliability and has called for its closure. The disparity between the positive and negative experiences highlights the importance of considering both sides for potential clients. With only three reviews available, the feedback does not provide a comprehensive picture of the clinic's performance, emphasizing the need for more customer experiences to form a more balanced view. No transparent pricing information is available from the provided data, and there are no prominent individuals mentioned. Potential clients are encouraged to directly contact the clinic or visit their website for additional information.