Penstone Veterinary Group – Vets in Slough
Clinic Overview
- Recent comments are largely positive about the care pets receive, with several owners describing the team as friendly, compassionate, and reassuring. - Kim stands out in the feedback, with owners saying they trust her and value her knowledge, especially for long-term and more serious cases. - A number of reviewers mention long-term loyalty, saying they have used the practice for years and feel well looked after.
Penstone Veterinary Group in Slough sees cats and dogs for both routine and more serious health problems, and it is listed as offering emergency veterinary care with 24/7 or extended-hours cover. Owners describe strong long-term trust in the practice, with Kim especially singled out for knowledgeable, compassionate care. Recent feedback is mostly positive about the clinical side of the service, though there is some criticism of prescription-related administration and follow-through.
Services
- •General veterinary care for cats and dogs: Owners mention using the practice over many years for everything from minor issues to more serious illness.
- •Emergency care: The clinic is listed as offering emergency veterinary services, with 24/7 or extended-hours availability.
- •Ongoing and long-term care: Reviews point to continued support for pets with recurring or more complex health needs, with some owners saying they would not go elsewhere.
- •Prescription handling: The practice provides prescriptions that can be sent to an external medical supplier, although one reviewer describes delays and poor communication around this process.
Pricing
No published pricing information is currently available for this clinic.
People
- •Kim: Repeatedly praised by name as knowledgeable, trusted, and supportive in the care of both cats and dogs, including during more serious illness.
- •Reception team: Mentioned in one review as a frustration point around prescription processing, callbacks, and internal communication.
Reviews
Penstone Veterinary Group has a 4.5-star Google rating from 15 reviews.
- •Recent comments are largely positive about the care pets receive, with several owners describing the team as friendly, compassionate, and reassuring.
- •Kim stands out in the feedback, with owners saying they trust her and value her knowledge, especially for long-term and more serious cases.
- •A number of reviewers mention long-term loyalty, saying they have used the practice for years and feel well looked after.
- •The main negative theme is administration around prescriptions, with one owner reporting repeated delays, missed callbacks, and the need to chase paperwork to an external supplier.
