So grateful for all Penstone do for our dog! Cannot thank them enough!

Kind knowledgeable vets. Duke is 9 and went in to have his teeth cleaned. He was looked after so well and once it was done I received a text to say what time to pick him up. Very efficient. THANK YOU

Have been with them since our dog was a puppy, have been thorough with issues he has had. Never had treatments or medications forced, trusted vets.

Slough Penstone veterinary ,very good professional and friendly staff, fast response and quick booking appointments, and above all the veterinary are experienced and helpful highly caring for your pet,I had to run in emergency couple of times on different occasions with my cats, I get fast assistance. One of my little kittens pass out do to high temperature experiencing some kind of virus, veterinary responded super fast and help with treatment to keep him safe until recovered from it. I been so pleased with the vet could safe my kitten life by seeing him straight away without booking any appointments. I been using penstne veterinary for over 10 years, never got disappointed. Highly recommend ⭐️⭐️⭐️⭐️⭐️ Thank you very much.

It's taken a long time for us to write this review after an horrific experience at this vets concerning our dog. Our dog developed a lump on his tail and we took him to Penstone Vets in Langley where he took a sample and recommended that it was surgically removed. The sample came back clear, however it was suggested we still remove the lump. Following the surgery, the wound which was half way down the tail was carelessly bandaged and at this point no medication was prescribed, not even antibiotics to prevent infection. Follow on appointments were made to have the dressing changed and it was clear that the wound was getting worse rather than better. In addition, the bandage was often coming off within hours and on one occasion, we had not even got to our car in the carpark after a new dressing when the bandage came off. We took our dog back in and the vet suggested we place a baby's sock over the bandage?? It was only upon request that pain relief and antibiotics were prescribed. Our dog was clearly in pain and distressed on top of the serious concerns we had about this practice. The outfit is unprofessional, lacks care and attention and clearly is not medically fit to be caring for animals. The facility is unclean and there is zero compassion shown by the vet or the reception staff who act as the vet's assistant. The bottom line is that we had to take our dog to another vet, incur further costs which ended in him having half his tail amputated. We were advised that this could have been avoided had the appropriate medication been prescribed at the right time rather when an infection had clearly set in. This caused the entire family extreme distress which is why it's taken me so long to even relive the horror and trauma of the entire experience which happened last summer. When we attempted to raise these concerns with the vet he attempted to blame it on something we had or hadn't done and accepted no responsibility for his negligence. I hope this never happens to anyone else and if this review can save even one dog from this incompetent practice then it will be totally worthwhile.